Consumer Products

For consumer packaged goods, consumer durables and electronics companies, controlling costs while simultaneously maintaining or improving service is paramount. No matter how goods are shipped and tracked—third-party carriers, private fleets or freight collect—Descartes offers an integrated and cost-efficient way to effectively balance delivery management costs with customer service objectives. 

Descartes helps consumer products manufacturers:

• Reduce retailer charge backs.
• Reduce transportation costs and improve service.
• Improve inventory planning and reduce buffer stock.
• Increase productivity for direct store delivery.
• Improve customer service.
• Identify supply chain issues quickly to reduce cost of delivery failures (out of stocks, plant shutdowns, service failures).
• Measure delivery performance in aggregate and by retailer.
• Connect supply chain partners through document exchange and connectivity.
• Synchronize merchandisers, sales representatives and deliveries.

 
Manufacturers will find that the Descartes Delivery Management Suite can address business challenges including Strategic Delivery Planning, Warehouse Optimization, Daily Planning (Route Planning), Reservations, Transportation Management, Supply Chain Visibility, MobileLink/Dispatch/Automated Vehicle Locator (AVL), Reporting Services and Connectivity & Messaging.

The Descartes Global Logistics Network (GLN) helps connect trading partners quickly and efficiently using one of the world's largest multimodal networks of transportation and logistics services providers and their customers.

Descartes' consumer products customers include:

• 3M
• Ashley Furniture
• Samsung Electronics
• Logitech
• British American Tobacco
• Coca-Cola Korea Bottling Company
• Sarah Lee 
• Foster's Group